Faq

title_leftFAQ’S
Frequently Asked Questions

Sign up with Reliable Elite Dispatch LLC to benefit from our experience, dedicated dispatchers, and efficient load management services.

We choose carriers based on experience, equipment, and availability, ensuring the best match for each load.

 

To receive payment, you typically need an invoice, rate con bills of lading, proof of delivery, and any other documents relevant to the load.

We hire various equipment types i.e. dry vans, flatbeds, reefers, and step decks.

Reliable Elite Dispatch LLC will streamline your operations, optimize load management, and provide round-the-clock (24/7 365 days) support for your trucking business.

Reliable Elite Dispatch LLC will streamline your operations, optimize load management, and provide round-the-clock (24/7 365 days) support for your trucking business.

Yes. We have customers for whom we handle all the paperwork including, sending invoices to the factoring company or by processing it as QuickPay. We DO NOT accept payments on your behalf.

Quick pay is the payment method by which you get the payment directly from the brokerage in your account. Quick can take 5 - 7 days.

We submit your invoices to the factoring company or by processing them as Quick Pay & they’ll directly pay you. We DO NOT accept payments on your behalf.

If you don’t want to take the load that we offer you, you may let us know, and we’ll continue to find the load for you until we find the one that is acceptable to you.

If you’re willing to get on the board with us, you just need to fill out a form. Also, you need to provide us with your MC Authority, W9, Certificate of Insurance, and  NOA (Notice of Assignment)/VOID Check.

Surprisingly, no. If you want to recruit capable talent, you need to develop and undergo a vigorous recruitment process, which takes time, and if you need the services of headhunters money. Even if you find what you are looking for, you will most likely need to provide office space yet another expenditure and in some cases, further training. Meanwhile, as many of our clients have admitted, hiring Reliable Elite Dispatch LLC turns out to be more cost-effective than even having one full-time dispatcher. Our industry expertise, networks, and experience make us the best at what we do.

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We work with owners/operators working under their own MC authorities and carriers with company drivers.

 

No. Unless you have specifically instructed your insurance agent to process the certificate requests made by "the insured only". We work with your insurance agent to get the insurance certificates with the certificate holder's information.

The certificate holder is the person/organization who is receiving the COI from the insured. The insured is giving the COI to the certificate holder to prove they have proper coverage.

Yes. Many of our clients love our comprehensive service package which includes dispatch, documentation, compliance, and all the business support a carrier needs. Still, we also have clients who, say, just want assistance with documentation and paperwork. At Reliable Elite Dispatch LLC, we believe our clients should have the freedom to do business as they see fit. After all, no one knows their business better than they do.

We believe our commitment to safety, reliability, and customer service is what sets us apart. Our team has years of experience in the logistics industry and is dedicated to providing top-tier service that exceeds your expectations.

Absolutely. We specialize in tailoring our services to meet the specific needs of each client. Whether you’re a small business or a large corporation, we’ll work with you to develop a custom solution that maximizes your efficiency and profitability.

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Have any other questions? Please don't hesitate to talk to us. We look forward to helping you grow your trucking business.